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In This Issue:
·
Top 2004 Consumer Complaints
·
Flooded Cars Rust the Market
·
Start Your Shredders
·
AARP Estate Planning Book
·
Bond Funds Explained
·
Exploring Minds
·
Take it to the Top
·
How Accessible do you Want to be?
·
Saving on Phone Service Saves on Finances
·
Complaints and Recalls
Top 2004 Consumer Complaints
Topping the 2004 list is
identity theft. Four in 10 consumers who complained to the Federal Trade
Commission last year were concerned that their identity had been stolen to
commit fraud. Internet auctions, services, and other computer related
complaints combine for the next 22 percent. More
»
Flooded Cars Rust the Market
Remember all those pictures
of the cars underwater as a result of Florida's hurricanes? Some of those
cars now may be for sale in a lot near you. Know the route some of the
120,000 hurricane damaged cars take to get into the garages of unsuspecting
car buyers. More
»
Start Your Shredders
If you have even one
employee, like a housekeeper or nanny, the "must shred"
provisions of the Fair and Accurate Credit Transactions Act applies to you.
The shredder industry is prepared for a boom in business. More
»
AARP Estate Planning Book
AARP has just released a new
book, Crash Course in Estate Planning. Attorney/author Michael
Palermo leads you through the rules and tools you need to understand so
you'll be able to work intelligently with an attorney. You'll come up with
an estate plan that best suits you and those you leave behind. More
»
Bond Funds Explained
You're thinking it might be
time to move some money into bonds. Bonds generally are considered less
risky than stocks. But, as with mutual funds, bond funds come in all sorts
of sizes and shapes. The prudent investor understands bond vocabulary and
bond fund options. More
»
Exploring Minds
LLivingston, Hillary,
Columbus, Clark, and Marco Polo — test your knowledge of these adventurers,
even if you haven't explored exotic places on your own. More
»
Take it to the Top
If your first attempt to
resolve a consumer problem doesn't get you satisfaction, go up the chain to
a supervisor, or leapfrog to the top if it is really serious. Called
"executive complaints," many major companies — including AARP —
have special teams to handle consumer complaints that reach higher
corporate altitudes. More
»
How Accessible do you Want to be?
An Internet chain letter is
making the rounds about Google's feature that allows someone to type in
your phone number in the search box, to get directions to your house. This
is a long standing Google option that combines reverse lookup of phone
numbers and mapping to an address. You can opt out if you don't want your
number listed in the Google phone directory, just like you can request an
unlisted number with the telephone company. More
»
Saving on Phone Service Saves on
Finances
How do you save on phone
service? More
»
Complaints and Recalls
The Federal
Trade Commission wants your fraud complaints. Your complaint is used to
spot fraudulent activity, trends, and wrongdoers—and stop them.
Don't know which agency
should get which complaint? The Federal
Citizen Information Center arranges by topic all the links to federal
agency complaint centers.
Report Internet scams to the
Internet
Fraud Complaint Center, a partnership between the FBI and National
White Collar Crime Center.
The Consumer
Product Safety Commission has a new Web site that links to all
government recall information.
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