CONTACT

Katie Carrol - Director of Communications and Marketing
Better Business Bureau of Southern Colorado
Telephone: 719/636-5076 Ext. 118
Fax: 719/636-5078
Email: katiec@bbbsc.org

The Better Business Bureau® of Southern Colorado has received a substantial number of complaints from residents in Colorado, Minnesota, North Carolina, New Jersey, Pennsylvania, Wisconsin and Florida about a company called Malone Military Miniatures.

According to our files, the company began business in January 2005 and has an unsatisfactory record due to not answering complaints from consumers who claim they have paid but not received either the product ordered or a refund.

Malone Military Miniatures is based in Colorado Springs and sells collectible models of military paraphernalia, usually die cast metal and plastics items through the Internet.

While the company’s Web site states that if a customer is not happy with a product, it will return or refund a customers money, no questions asked, the BBB of SC has received reports that this is not the case.

The El Paso County District Attorney’s Office has filed a report with the Colorado Springs Police Department and will soon be conducting an investigation of Malone Military Miniatures.

If unfamiliar with a company, the BBB of SC suggests that consumers go the Web site www.betterwhois.com to determine if the company’s Web site corresponds to other company information.