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No Call Enforcement Update Jan 2003
Posted: February 10, 2003

ATTORNEY GENERAL SALAZAR REPORTS ON NO-CALL ENFORCEMENT

CONTACT:
Ken Lane (303) 866-5632 Joan Padilla (303) 866-3762

Denver--Attorney General Ken Salazar today released information on No-Call enforcement activities in January. The official No-Call list, effective February 1, now contains 1,069,082 residential numbers. This represents more than half of the residential phone lines in Colorado.

In January, the Attorney General's Office issued 14 cease-and-desist notices, thirteen to out-of-state companies and one to a Colorado business. A list of these companies is attached. The Attorney General's Office also took enforcement action against one local company that had previously agreed to cease and desist from calling Colorado consumers on the No-Call list. The company, Global Financial Mortgage Corporation of Aurora, Colorado, entered into a formal Assurance of Discontinuance and paid a penalty of $2,000 to the State.

Since the No-Call law became effective on July 1, 2002, the Attorney General's Office has issued 188 No-Call cease-and-desist notices to commercial telemarketers and obtained six Assurances of Discontinuance with penalties totaling $24,500. The Assurances resolve allegations of continuing violations of the No-Call law after the companies have agreed to comply with the law.

During January, the State received 1,348 consumer complaints alleging No-Call violations. Since July 2002, a total of 16,008 No-Call complaints about alleged violations have been filed. The daily average has decreased from 206 complaints per day in the first month of the program to 43 per day in January.

Businesses are reminded to update their calling lists to avoid future violations. Consumers may enroll their home phone or fax numbers on the No-Call list by calling toll free 1-888-249-9097 or by going on-line at www.coloradonocall.com. Consumers may file complaints about possible violations of the No-Call law by either calling toll free 1-888-600-5688 or by going on-line at www.coloradonocall.com. The Colorado No-Call law does not apply to calls made to wireless telephones or to business telephone lines.

Under the Colorado No-Call law, a state enforcement action may be brought against commercial telemarketers for three or more violations in a month. Consumers may, however, bring private lawsuits in small claims court for a single violation of the law. Consumers may recover a minimum of $500 per violation.

NO-CALL ENFORCEMENT ACTIVITIES, JANUARY 1 – 31, 2003

COMPANIES ENTERING ASSURANCES OF DISCONTINUATION

1. Global Financial Mortgage Corporation --Aurora, CO

  • Mortgage Loans
  • $2,000 penalty
  • COMPANIES SUBJECT TO IMMEDIATE CEASE AND DESIST NOTICES - 14 New Entities

    1. Cash Out Mortgage, Inc. —Ft. Lauderdale, FL, dba Florida Bancorp

  • Mortgage Loans
  • 24 complaints

    2. ESI Mortgage, LP — Austin, TX

  • Mortgage Loans
  • 21 complaints

    3. Financial Freedom Centers, Inc.—Waltham, MA

  • Credit Counseling/Debt Consolidation
  • 74 complaints

    4. Global Broadcasting Solutions, LLC – Sebastopol, CA

  • Telemarketer for Financial Freedom Centers

    5. Funds Recovery Center—Carlsbad, CA

  • Property/Lost money Tracing
  • 67 complaints

    6. Lighthouse Telecommunications—Tavares, FL, dba Lighthouse Communications

  • Telephone Services and DSL Provider
  • 20 complaints

    7. TRITECH Information Strategies—Salt Lake City, UT

  • Telemarketer for Lighthouse Telecommunications

    8. National Small Business Alliance—Cathedral City, CA

  • Credit Card
  • 8 complaints

    9. One Set Price, Inc.—Orlando, FL

  • Work At Home
  • 21 complaints

    10. ResCom Mortgage—Boulder, CO

  • Mortgage Loans
  • 11 complaints

    11. Eloansites.com – Aliso Viejo, CA

  • Telemarketer for ResCom Mortgage

    12. T-Mobile USA—Bellevue, WA

  • Cell Phone Services
  • 14 complaints

    13. Teleten—Los Angeles, CA

  • Telemarketer for Pine Creek Financial
  • 9 complaints

    14. Integrated Credit Solutions, Inc. —Largo, FL

  • Telemarketer for Lighthouse Credit

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