Thank you for visiting the AARP ElderWatch web site and reviewing
any information that may be obtained through your access and use
of our web site.
Information We Collect and How We Use It
When you just browse our site
If you do nothing during your visit but browse our web site, read pages, or download information, we will not gather or store any information that will identify you personally. We do automatically collect and store the following information about your visit:
1. The date and time our web site was visited.
2. Your internet service provider (for instance EarthLink.com or AOL.com) will be recorded, but your actual identity (including your e-mail address and name) is unknown.
3. The web site from which you accessed our site. For instance, if you followed a link from a Search Engine like Yahoo or another web page such as the state web page to our site.
4. The type of internet browser (and version #) you used to access our web site.
5. Any error codes you may have received.
We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site, and the types of technology our visitors use. This navigational information assists us in maintaining and improving our Web site for future visitors.
When you send us an e-mail or complete our online feedback form
If you send us an e-mail or complete our online feedback form, we will collect the e-mail address and the contents of the e-mail. The information collected is not limited to text characters and may include any audio, video, and graphic information formats you send us. We will use your e-mail to respond appropriately. We may also forward the e-mail to another office or agency if we feel that they can provide a more appropriate response.
When you fill out and submit our online complaint form
If you utilize our online complaint form to report financial exploitation of an older adult, you should be aware of the following. This information is stored in a secure location, and is not available to the general public via this website or any other means. Information provided on this form is used to process your complaint. In order to best serve your needs, it may be necessary for us to notify law enforcement agencies, adult protective services or other government offices and to share your complaint with them. Limited access to non-personal and non-identifying information may be provided in aggregated form to other offices for study of trends in the financial exploitation of the elderly or in formulating appropriate strategies in combating such financial exploitation. Under no circumstances will any personal or identifying information be sold, rented, or leased to third parties.
What is "Personal and Identifying Information?"
This is basically any information that can be used to identify who you are. "Personal and identifying information" includes your name, address (except for city and county), telephone number, e-mail address, social security number, bank account number, credit card number, and any combination of personal identifying information that could be used to identify you. You are always welcome to browse our site and you are not required to contact us by e-mail or submit forms online. You may use the phone or send correspondence or complaint forms through the mail.
If you believe that your personal identifying information is being used for a purpose other that what was intended when submitted, you may contact AARP ElderWatch as shown in the Contact Information Section of the notice.
When you follow links to other sites
If you have questions about this policy or wish to offer comments about this web site, please contact us at:
1301 Pennsylvania Street
Denver, CO 80203